I have been impressed by the level of professionalism, competency and extremely informative representatives I've had the pleasure of speaking with the past 35 days. Due to various reasons, I have had multiple interactions with a few representatives at Connexus Energy that were some of the most positive experiences I have ever had with a company.  I have never been short on questions and I thoroughly tested their range of knowledge. I was completely amazed with their breath of knowledge and innate ability to anticipate the question behind the question; providing an answer to the original questions and going beyond to inform me of valuable and usable information. Thank you for your dedication to servicing the consumer needs. 

I like that we have a vote for directors. We have an input with the leadership of the electric company. I like how the co-op treats us members – they give back to us in ways of having dinners, and letting us be a part that way. She’s attended the district member meetings many times… misses those this year in 2020. Likes the social time and information they receive at the district meetings. It’s so helpful. She really enjoys the social time. Lake Country Power keeps us informed of what the co-op is doing at the time and for future. Annual meetings too are good, and I always stay to the end for the prizes.

I’m new to the area and I needed to ask some questions regarding Dakota Electric’s services, off-peak power, and some other things. I left a message and got a call back from Mr. Mathwig. I can confidently say that I have rarely been treated with the respect, attention, and genuine care that I received from your employee. He absolutely went out of his way to help me, and ended up answering every query I had, in the end spending over 40 minutes on the phone with me. His library of knowledge is refreshing and quite awe-inspiring, given the caliber of employees we all too-often have the pleasure, displeasure rather, of coming into contact with these days. I would like to just reach out and let you know that you have a remarkable talent on your team, and his care for the person on the other end of the line is something you come across more than rarely. I know whatever he does in the future will be handled not just well, but better than anyone might imagine could be done. Please let me know if there is a formal way to nominate him for some award, or recognition. I have been more than impressed by Dakota Electric thus far, and this is obviously in no small way due to the above-the-bar employees you have.